The Citizens Appeal Office of the Verkhovna Rada of Ukraine Secretariat informs that the Verkhovna Rada of Ukraine received 90,5 thousand proposals, petitions, and complaints from the citizens. Applicants raised almost 92 thousand issues, which is more by 4,7 thousand comparing with the last year.
Among them almost a half, 47,1%, concerns issues on law order, realization of civil rights and freedoms; 10,1% - on social protection; 6,8% - on activity of the Verkhovna Rada, the President and the Cabinet of Ministers of Ukraine; 4,5% - on family, children, the youth, gender equality, physical culture and sports; 4,2% - on communal housing; 3,5% - on labour and salary; 3,4% - on financial, tax and customs policy; 2,7% - on health care and housing policy.
Thematic analysis of the Parliament’s correspondence indicates an increase in a number of applications regarding law-enforcement activity. 43,2 thousand such materials were received, which is more by 9,1 thousand that in 2012. A number of complaints about judges’ actions, judicial decisions and sentences, illegal investigations and investigations’ official red tape, etc. increased.
As compared to the last year, a number of applications on activity of the Verkhovna Rada, the President and the Cabinet of Ministers of Ukraine increased (4,1 thousand in 2012 and 6,2 thousand in 2013). Authors expressed their own opinions on social and political situation in the country, activity of the Parliament and separate people’s deputies of Ukraine.
Also a number of applications on the issues of communal housing increased. In 2013 they comprised 4,2%, in 2012 – 2,9%. All in all, the Parliament received 3,8 thousand applications on this topic, which is more by 1,3 thousand than the year before. The bigger part of these applications concerned heating, gasification, water supply and provision of electricity. There are still a lot of complaints about inactivity of communal services and housing management organizations personnel, improper maintenance, repairs of housing facilities and public utilities.
In 2013 the Verkhovna Rada received 3,2 thousand applications on the issues of labour and salaries. It is more by 1045 letters than in 2012. The greater part of these letters concerned non-payment of backdated salaries, holiday pay and resigning payments.
The citizens addressed the Parliament also regarding the issues of: activity of self-government authorities (1372 proposals, applications, and complaints); informational policy and mass media activity (1188); education, scientific, scientific and technical, innovational activity and intellectual property (1097); economic, pricing, investment, foreign economic, regional policy and construction, entrepreneurship (1069); activity of citizens’ associations, religion and inter-confessional relations (1043); defense potential, sovereignty, interstate and international relations (1041); activity of local executive authorities (1032), etc.
Among the authors of these addresses, who indicated their social statues, pensioners – 22,9 thousand; entrepreneurs – 1,9 thousand; the imprisoned – 1,6 thousand; the unemployed – 1,4 thousand; budget sphere workers – 865; civil servants – 329; manual workers – 170; religious organizations representatives – 119; pupils and students – 115; military men – 47; villagers – 20, prevailed. 4,9 thousand people with disabilities of I-III categories; 2,2 thousand children of war; 1,7 thousand veterans of labour; 1,5 thousand disabled veterans; 1,2 thousand war veterans; 998 liquidators of the Chornobyl disaster; 967 disabled participants of the Great Patriotic War; 449 participants of military actions; 401 people affected by the Chornobyl disaster; 332 large families; 174 single mothers; 147 mother heroines; 49 Heroes of Ukraine; 47 children with disabilities; four Heroes of Socialist Labor, one Hero of the Soviet Union and over 75,4 thousand persons who did not indicate their social status addressed the Verkhovna Rada of Ukraine with a request for protection and assistance.
886 persons addressed the leadership of the Verkhovna Rada last year, among them 427 persons addressed Chairman of the Verkhovna Rada Volodymyr Rybak. The committees and the Ad Hoc Supervisory Panel of the Verkhovna Rada of Ukraine on Privatization considered almost 23,6 applications. This number rose by 5,1 thousand as compared to 2012. Deputies’ factions in the Verkhovna Rada of Ukraine considered almost 8,9 thousand proposals, applications, and complaints from the citizens.
According to statistical data provided by secretariats of deputies’ factions in the Verkhovna Rada, during 2013 767,7 thousand voters addressed people’s deputies of the seventh convocation and their assistants-consultants in election constituencies; 213,1 thousand written applications were considered; 34,6 thousand personal appointments and 27,7 thousand meetings with voters were conducted.
All proposals, applications, and complaints were considered in accordance with current legislation. Applications containing suggestions to the bills registered by the Verkhovna Rada were scrutinized and generalized in committees. Letters concerning issues out of competence of the Verkhovna Rada were directed to the relevant executive authorities, local self-government authorities, prosecuting bodies and courts. Analytical materials were informed about to the Verkhovna Rada leadership, directed to parliamentary committees, deputies’ factions in the Verkhovna Rada of Ukraine and people’s deputies for implementation in legislative work.